Global address list 2016 not updating

When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.

This is called the Offline Address Book and is being generated on the Exchange server.

Key: Note: As Outlook 2010 an Outlook 2013 can connect to multiple Exchange servers in a single mail profile, there is an additional “Offline Address Books” subdirectory which contains folders with GUID references which contain the actual oab-files.

Finding out which GUID represents which mail account isn’t very straightforward but looking at the “Date modified” value of the folder should give you a good indication if you don’t want to simply delete all folders or rename them to

Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.

You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.

Renaming just a single or some of the files will result in an OAB corruption. A benefit of manually deleting the oab-file is that before they are being re-downloaded, you are working with the Online Address Book.

In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.OAB Update schedule To change the OAB Update Schedule via the Exchange Management Console: Organization Configuration-Rather than changing the default schedule, you can also force an update and redistribution of the Offline Address Book.This is great for testing or when it is important that changes are published immediately (note that users must still update the OAB manually or wait a OAB sync interval to see the changes).They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

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Full OAB download threshold To modify the threshold at which Outlook will download the full OAB rather than the incremental update, you can set the following Registry value Key: As the value, set at which relative size a full OAB download should take place rather than an incremental update.

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